About Tracksy
A small team, obsessed with the one thing you can't afford to lose.
Tracksy is the premium magnetic tracker we wish existed when our own gear went missing. We've spent years perfecting it — from the geometry of the case to the dispatch label on the box — and we treat every order like it's the first one. Design, build, dispatch, support: it's all one team, and we never stop working with you.
How we work
Three principles behind every Tracksy.
Not a slogan — a filter we apply at every step from the first CAD line to the last support reply.
Craft, not shortcuts
Every Tracksy spends months in iteration — case geometry, magnet pull, waterproofing, edge chamfers, the exact matte finish. We ship the version we would stake our name on, not the first one that works.
You, after the sale
A real inbox watched by a real person. Setup help, placement advice, warranty — the same team that designed the product answers you after you own it. We never stop working with you.
Honest hardware
No invented certifications, no fake battery claims, no theft-recovery promises. We publish the limits alongside the benefits — because trust is the one thing we won't engineer around.
Design → Dispatch → Support
The work you don't see — and the people who do it.
Every Tracksy passes through four hands before it reaches yours. Then it stays in reach for whatever comes next.
DesignStep 01
Months of iteration before a single unit ships.
CAD passes, 3D-printed trial fits, drop tests, magnet-strength benchmarks, finish samples side-by-side. Nothing leaves the design table until the smallest detail feels obvious.
BuildStep 02
Materials and manufacturing we actually inspect.
Matte-black ABS cases, calibrated neodymium magnets, premium coin-cell contacts. Every batch is sampled before it leaves the factory and spot-checked again on arrival.
DispatchStep 03
Packed in Australia, posted within 24 hours.
Orders are picked, QA'd and dispatched from our Australian partner the next working day — recyclable packaging, tracked post, no mystery delays.
SupportStep 04
Humans who know the product inside out.
Pair your first Tracksy or your hundredth with help from someone who has set up thousands. Email, replies within a day, no bots, no scripts.
Our promise
What you get, from the day you order.
A real human replies
Email tracksysupport@gmail.com and get an answer from the team — usually within a working day.
Free Australian shipping over $50
Fast, tracked, from an Australian warehouse. No drop-ship surprises.
Unlimited range, zero subscriptions
Across town or across the world — Tracksy stays findable. No monthly fees, no SIM, no new app to learn.
12-month warranty on every pack
If a Tracksy fails from a defect, we send a replacement and cover the postage.
Where to find us
The team behind every Tracksy is one email away.
Pre-sale questions, placement advice, warranty claims or fleet pricing — same team, same inbox, same day.